Defined change management methodology and processes are put in place and are used consistently across business initiatives, projects, programs and the portfolio.
Senior Leaders and Executives will be engaged in active sponsorship of change initiatives and are engaged in setting key performance indicators to drive new ways of working across the business. You will also start to see proactive conversations in prioritising initiatives and business-as-usual work to support the new ways of working.
Senior Leaders and Executive are receiving change management training as part of their professional development and are being formally inducted into project sponsor roles. Opportunities to formally develop change management skills are formalised through their professional development plans and supplemented through mentoring supporting as well as coaching from appropriately skilled change management practitioners.
There are formal competency measures in place for Senior Leaders and Executives and change management outcomes are linked to their individual and business performance targets.
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