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Defined change management methodology and processes are put in place and are used consistently across business initiatives, projects, programs and the portfolio.
When Organisations meet defined change capability they have defined change management practices and processes across strategic change leadership, business readiness and change management delivery.
Business areas will have a view of upcoming changes and are actively working with project delivery teams to create sustainable change management approaches to support the new ways working.
The organisation is also investing in leadership development capability that embeds change management principles and practices into the way their people are developed and encourages a culture of coaching and innovation across the business.
Formal change agent networks have been established and are consistently leveraged across projects, programmes and portfolios as a means of effective business engagement and continuous improvement of change management principles and practices.
There is a defined change management knowledge area accessible across the organisation to support self-paced learning and encourage consistent change management principles and practices across different types, styles and sizes of business change initiatives.
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