Components of Change Capability
There are four components of change capability that remain consistent as organisations build their overall change management maturity—People, Process, Structure, Tools & Technology.
In different organisations, these four components might look slightly different or have different names, but the fundamentals are the same.
People Component
Capability areas of specialist change management training, demonstration of change management principles and practices, and evidence of ongoing professional development of change management principles and practices.
Explore the different focus areas of the people component.
Process Component
Capability areas related to the standardisation of approach to change management principles and practices, communication, consistency of approach with change management methodology and its alignment with project management and other business-led methodologies.
Explore the different focus areas of the process component.
Tools & Technology Component
Capability areas related to tools and templates, access to specialist change management knowledge bases, consistent ways of measuring change outcomes and a suite of reporting mechanisms to communicate change delivery progress across the organisation.
Explore the different focus areas of the tools and technology component.
Structure Component
Capability areas that enable effective change management ways of working including right-fit methodology approaches for the different types of changes across the organisation, availability of skilled resources, allocation of budget to support change management activities, and integration of change management principles and practices in roles and responsibilities across the organisation.
Explore the different focus areas of the structure component.
How does your organisation's capability measure up?
The Peak Change™ Change Management Capability Model is designed to give you a view from the peak.
Explore the key components that support your organisation to build sustainable change management capability.
